Before submitting a ticket when having technical problems with one of our games, we recommend checking if there are any updated graphics card drivers available for your graphics card. The pages linked below will guide you through installing the latest drivers for your OS and graphics card.
AMD: https://support.amd.com/en-us
Intel: https://downloadcenter.intel.com/default.aspx
Nvidia: http://www.geforce.co.uk/drivers