Before submitting a ticket when having technical problems with one of our games, we recommend checking if there is an updated graphics card driver available for your graphics card. The pages linked below will guide you through installing the latest drivers for your OS and graphics card.
AMD: http://support.amd.com/en-us/download
Intel: https://downloadcenter.intel.com/
Nvidia: https://www.nvidia.com/Download/index.aspx?lang=en-us
Note that the Windows Driver Update check is NOT reliable in this regard - always check with the vendor website above instead.