We've found that users with this error have two things in common:
- The graphics card drivers are outdated
Please go to your graphics cards manufacturers website and download the latest drivers for your graphics card
- Missing C++ components
If your drivers are up to date and you're still unable to start the game please download the latest C++ build from Microsoft: https://support.microsoft.com/en-us/help/2977003/the-latest-supported-visual-c-downloads
Please note that you will need to restart your PC after you've updated the two items above as the changes may not otherwise be applied properly.