Where do I find my pre-order items? Youcke Laven Updated August 23, 2020 20:02 Follow You will find the in-game pre-order items in your inventory after character creation is complete. Related articles How do I access the pre-order items? Choose your platform Why did I not receive an e-mail with a code after purchase? I emailed firstname.lastname@example.org and no one replied! Can I get a refund?