If you made a purchase from our webstore you can request a refund as long as you fulfill this criteria:
- The item was purchased within 14 days
If you fulfill this criteria please open a ticket using the "Webshop Orders / Refunds" form and include the following:
- Date of purchase
- Order nr.
- E-mail address you used for the purchase
- Payment information
- Screenshot/copy of the receipt and/or confirmation e-mail